State Farm® Insurance Agent Cindy Cason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmella Johnson
August 17, 2026
5
out of
5
rating by Carmella Johnson
"Customer service was excellent."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
James Coots
August 13, 2026
5
out of
5
rating by James Coots
"I've recently dealt with Chase and Kevin. Both were very pleasant to deal with!! They took care of why I was calling quickly and efficiently. If you're looking for insurance, give the office a call. We've been with them for over about a decade now."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
nancy doyle
August 12, 2026
5
out of
5
rating by nancy doyle
"Meet with Chris J. today at State Farm in Union Ky. He just saved me half of what I paid for auto insurance each month. Then he got me more coverage on my homeowner insurance at very close to what I was paying.
Chris is very nice and easy to work with. Cindy greeted me when I walked in very nice also asked if I wanted anything to drink the office staff I came in contact with were also the same. Very nice people 🙂"
We responded:
"Thanks so much for the amazing review, Nancy! We really appreciate your support. Kindness is non-negotiable at our agency. 🙂Just reach out anytime if you need us - we’re here for you. "
Maria M Zapote Valadez
August 10, 2026
5
out of
5
rating by Maria M Zapote Valadez
"I was looking for a new insurance and they resolved the problem and gave us a affordable price. They attended us really well with patient and politeness."
We responded:
"Thank you so much for the 5 stars, Maria! We truly appreciate your feedback and are always happy to help whenever you need us. "
natalie hersom
August 7, 2026
5
out of
5
rating by natalie hersom
"Chase was great!! Knows how to talk to people and gives you all the info without making you feel pressured."
We responded:
"Natalie, thank you for the fantastic review! We’re always here to support you with your insurance and financial service needs. Please reach out to us at any time. All the best!"
Ahmed Kahye10
August 6, 2026
5
out of
5
rating by Ahmed Kahye10
"There was a man named chase who helped me a lot. He's a kind, ambitious young man; he's good and knows what he's doing. Thank you so much. I always recommend him."
We responded:
"Thank you so much for the 5 stars, Ahmed! We truly appreciate your feedback and are always happy to help whenever you need us. "
Mandy Romans
August 6, 2026
5
out of
5
rating by Mandy Romans
"Eric helped me save 100s!!! So happy to work with him!!"
We responded:
"Thank you so much for the 5 stars, Mandy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Glenna Chamblin
August 3, 2026
5
out of
5
rating by Glenna Chamblin
"Thank you Cindy for helping me straighten out my cluster with another agent. I would like to remain with state farm if i can switch to your office. Thanks, Glenna"
We responded:
"Glenna, please give me a call at 859-287-0000 to discuss your negative experience. As I do not have a Glenna Chamblin in my database (as a current or previous customer), I want to better understand what is going on and to assist you, as best as possible."
Hanry Wenn
July 31, 2026
5
out of
5
rating by Hanry Wenn
"I’ve been with Chris for 3 years, he made everything quick and easy for me to understand. Definitely recommend this location for your next Insurances!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Thank you for your recommendation of my agency and of Chris! All the best to you."
Kira Schumacher
July 28, 2026
5
out of
5
rating by Kira Schumacher
"Chris was great and got me and my sister both coverage cheaper than our individual plans were alone. Talking to an agent SAVES YOU MONEY!! Thanks to this team and their hard work!"
We responded:
"Thank you for your review, Kira! If you ever have any questions or need assistance, we’re always here and happy to help. "
Dorothy Owens
July 27, 2026
5
out of
5
rating by Dorothy Owens
"State Farm he a place I would send my love ones the office is always a pleasure speaking to the young man Chase very professional and helps me every time I call not disappoint at all !!!"
We responded:
"Dorothy, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Interactions with my agency should always provide clients with professional, friendly, and helpful service! Thank you for your business!"
Jonathan Wilson
July 24, 2026
5
out of
5
rating by Jonathan Wilson
"We laughed I got some good advice and prices
It was a good experience"
We responded:
"Love it! Thank you, Jonathan, for the 5-star review! Please continue to consult with us regarding your insurance and financial service's needs. We are here to help! All the best!"
Chris Bauer
July 24, 2026
5
out of
5
rating by Chris Bauer
"Chris was absolutely a great help getting my son’s renters insurance for the University of Cincinnati. I have had many dealings with Cindy and they have always been so kind and helpful. I highly recommend Cindy and Chris."
We responded:
"Thank you so much for the 5 stars, Chris! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jaryd LaRue
July 22, 2026
5
out of
5
rating by Jaryd LaRue
"Very nice people made everything very easy to get done and all in a timely manner"
We responded:
"Thank you so much for the 5 stars, Jaryd! We really appreciate your support. If you ever need anything, feel free to reach out anytime. All the best!"
araya hope
July 20, 2026
5
out of
5
rating by araya hope
"I had an excellent experience with Chase. He made sure I understood my policy and answered all of my questions. Great customer service and very personable!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We look forward to continuing to serve you!"
Kasey Cockrell
July 16, 2026
5
out of
5
rating by Kasey Cockrell
"Worked with Jason, he was awesome. Easy gave us the best rates and options. Easy insurance company to work with."
We responded:
"Thanks so much for the amazing review, Kasey! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. "
Mike Kammerer
July 15, 2026
5
out of
5
rating by Mike Kammerer
"I give this agent a 10 out of 10! I have had a great expierience from my first call to now, helped me get the lowest monthly rate ive ever had in my life actually this is about $100 cheaper then what i was paying. Also i love how i call and i get to talk to whom i called,, no robots no AI its great. Very friendly and helping people.and thank you chase!"
We responded:
"Wow, thank you for the 5-star review, Mike! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance or financial services related, please do not hesitate to get in touch!"
Emily Deters
July 14, 2026
5
out of
5
rating by Emily Deters
"I spoke with Chase and he was absolutely fantastic! He took the time to explain all of my insurance options, and was very patient answering any questions I had. Thank you!!"
We responded:
"Thanks so much for the amazing review, Emily! I'm so blessed to have awesome Agent Team Members, including Chase! We really appreciate your support here at Cindy Cason State Farm. Just reach out anytime if you need us - we’re here for you. "
Kylie Gregory
July 10, 2026
5
out of
5
rating by Kylie Gregory
"Jason has been fantastic to work with! I was able to get my policy set up in a day and he was clear and helpful the whole time. Always answers my calls and handles everything immediately and easily."
We responded:
"Thank you for the amazing review, Kylie! It is truly the goal of our team to exceed expectations when it comes to all insurance and financial service needs. We want to be easy to do busy with. Thank you for joining the Cindy Cason State Farm family. All the best, Cindy"
erin sullivan
July 10, 2026
5
out of
5
rating by erin sullivan
"Everyone I have dealt with since moving from Allstate to this State Farm office has been fantastic! I had my first tire blow out and Jason made sure I had all the needed information to get things fixed quickly and was so sweet through the process. Cannot say enough good things about this group!"
We responded:
"Erin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance or financial services related, do not hesitate to reach out to me and my team—we are always here to help!"
Ryan Leos
July 9, 2026
5
out of
5
rating by Ryan Leos
"I e always had positive experiences with this office. Cindy and her team are great. I’ve been with another company for the last 15 years and Eric brought me back to State Farm. Cut my monthly rate in half. Highly recommend."
We responded:
"Thank you, Ryan, for taking the time to leave us a 5-star review and recognizing Eric, me and my team! We try hard to provide a good experience for our customers and we hope you stay with us for life! Let us know if you need anything. All the best!"
rafay zaidi
July 7, 2026
5
out of
5
rating by rafay zaidi
"Chase was absolutely outstanding to work with. He was knowledgeable, patient, and took the time to explain all of my insurance options in a way that was easy to understand. He never made me feel pressured and genuinely focused on finding the best coverage for my needs rather than just making a sale. His responsiveness, professionalism, and attention to detail made the entire process smooth and stress-free. It's rare to find someone who truly cares about their clients, and Chase went above and beyond every step of the way. I highly recommend working with him if you're looking for exceptional service."
We responded:
"Rafay, thank you so much for the thoughtful and wonderful review! We really appreciate your kind words and recognizing Chase. I am blessed with a team of agents that all operate this way. If you ever have any questions or need assistance with anything insurance or financial services related, do not hesitate to reach out to me and my team—we are always here to help!"
Blaine Walters
July 4, 2026
5
out of
5
rating by Blaine Walters
"Over the last year or so I’ve started a few different policies with this team and I could honestly say both have gone seamlessly. Very friendly and properly run team of agents!"
We responded:
"Thank you for the awesome 5-star review! We are so happy you have had, and continue to have, a wonderful experience with us here at Cindy Cason State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Clyde T
July 2, 2026
5
out of
5
rating by Clyde T
"Our introductory service call with Chris Jett at Cindy Casen STATE FARM was excellent- very thorough and helpful. I’ve been a State Farm client for life, and due to a relocation to the Union KY area, Cindy’s team again affirmed why !"
We responded:
"Thank you for the 5-star review, Scott! It's called service! And we look forward to continuing to provide you with great service! Welcome to the area and reach out to us anytime! We are thrilled you found us. Thank you for your business!"
Bobby King
July 1, 2026
5
out of
5
rating by Bobby King
"Talked with Jason today, who was very polite, courteous and professional. He fielded my questions today and helped me with a change of payment.
Staff here are great!"
We responded:
"Bobby, thank you so much for the wonderful review! We really appreciate your kind words. We are always here to help with any questions or assistance needed! We appreciate you!"