State Farm® Insurance Agent Cindy Cason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bobbie Underwood
March 16, 2026
5
out of
5
rating by Bobbie Underwood
"Called today and spoke with Eric and explained what I needed. He immediately knew exactly what I needed and how to help me. He was also very friendly."
We responded:
"Thank you, Bobbie, for the 5-star review! So glad we could assist you efficiently and effectively! Good customer service is very important to us and kindness matters, too! Thank you!"
Rob Sept
March 16, 2026
5
out of
5
rating by Rob Sept
"Chase did an Awesome job with all my quotes and explaination of everything down to the T. Had a Very Very pleasant conversation with him.👍💯"
We responded:
"Rob, thanks for choosing us and leaving such a great review! We hope to continue exceeding your expectations with great service. "
Daniel Brandenburg
March 10, 2026
5
out of
5
rating by Daniel Brandenburg
"Excellent service from Eric and his colleagues, fast and effective."
We responded:
"Hello Daniel, we appreciate the time you took to give us such a great rating, and we will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you soon!"
John
March 4, 2026
5
out of
5
rating by John
"Absolutely 5 stars. Cindy Cason's agencies representative was top notch in problem solving within 2 minutes. I wasn't getting anywhere with online AI formats."
We responded:
"Thank you, John, for recognizing our customer service! We really do want to be as helpful as possible. Let us know if you need anything. We are here for you!"
Greg Grewe
March 3, 2026
5
out of
5
rating by Greg Grewe
"We worked Jason at Casson Insurance and he was very helpful. We switch from another agency and are happy to back with State Farm."
We responded:
"Thank you for the 5-star review! So glad you are with our agency at State Farm. Be sure to reach out if you need anything. All the best!"
LESLIE CAROLINA Martinez
March 2, 2026
5
out of
5
rating by LESLIE CAROLINA Martinez
"Excellent service from Jason and his colleagues, fast and effective. Congratulations"
We responded:
"Hi Leslie, thank you for taking the time to share your experience. We will work hard to continue going above and beyond! If you ever need anything, please don't hesitate to reach out to our team. Hope to hear from you again soon!"
Christopher Abney
February 27, 2026
5
out of
5
rating by Christopher Abney
"The individuals at Cindy Cason's office treat me with the utmost respect and they take care of my needs. Keep up the good work, you all."
We responded:
"Hey Chris, We love that you had such a great experience with our office! Thanks for sharing. We look forward to serving you many more times in the future! See you soon!"
brooklynn kiara
February 25, 2026
5
out of
5
rating by brooklynn kiara
"the best in town!"
We responded:
"Hi Brooklynn, we appreciate the time you took to give us such a great rating! We hope to continue exceeding your expectations with great service. We're here for you anytime!"
Barbara Sabrina Gutierrez
February 24, 2026
5
out of
5
rating by Barbara Sabrina Gutierrez
"David from State Farm was incredibly helpful and answered all my questions quickly and easily. I want to express my satisfaction with the excellent experience I've had with this car insurance company. From the very first contact, their customer service has been professional, friendly, and highly efficient. They have always explained everything clearly, resolving my doubts and ensuring I understand every detail of my policy. Something I truly appreciate is their speed in responding when I need them. In times when one might feel stressed about vehicle-related issues, they have demonstrated commitment, responsibility, and a genuine willingness to help. Without a doubt, it is a reliable, transparent company that cares about its customers. I wholeheartedly recommend them to anyone looking for car insurance with excellent service and support. They are the best! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Sabrina, for the 5-star review and for sharing the positive experiences you’ve had with our agency! We work hard to provide excellent customer service and I’m so glad that’s what you’ve experienced with us. Let us know if you need anything and thank you, again!"
Angela Adams
February 19, 2026
5
out of
5
rating by Angela Adams
"I’ve been with State Farm Cindy Cason since Ed Schadller passed on. Cindy and her Team are Absolutely Wonderful and I definitely recommend."
We responded:
"Thank you, Angela! We appreciate the 5-star review and we think you are wonderful, too! Let us know if you need anything!"
Devon Clayton
February 18, 2026
5
out of
5
rating by Devon Clayton
"Chris was very helpful. And managed to bring my premium for my Dodge Challenger down $50. I would highly recommend him"
We responded:
"Devon, we will always take care of you! Let us know if you need anything and we look forward to a long-term relationship with you! Call us or stop in anytime!"
Ann stauder
February 18, 2026
5
out of
5
rating by Ann stauder
"I had a wonderful experience with Cindy and Chris. They were very helpful. A great place for all of your insurance needs."
We responded:
"Ann, we are so excited to have you with us! Thank you for the 5-star review and know that we are here for you for anything you need! See you soon!"
Ralph Marsh
February 13, 2026
5
out of
5
rating by Ralph Marsh
"Chris at State Farm was very helpful And was able to answer all my questions quickly and easily. He gave me quotes and provided all the details I needed quickly and thoroughly. It was a pleasure to work with him and I’m glad I made this switch."
We responded:
"Hey Ralph, thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Please let us know what we can do for you in the future. All the best!"
Julissa Rodriguez
February 10, 2026
5
out of
5
rating by Julissa Rodriguez
"Always an amazing experience, making everything so easy and smooth. Chris is the best!"
We responded:
"Greetings Julissa, thank you for taking the time to share your experience. Please reach out to us if you need anything! We look forward to our continued partnership with you!"
chella lahoucine
January 21, 2026
5
out of
5
rating by chella lahoucine
"They went above and beyond to provide me with a quick and accurate instant quote. Their professionalism, knowledge, and friendly demeanor made the whole process super smooth and stress-free. Highly recommend ."
We responded:
"Dear Lahoucine, thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to a continued relationship with you. See you soon!"
Elizabeth Champ
January 16, 2026
5
out of
5
rating by Elizabeth Champ
"Cindy is so helpful in reviewing your policies when another company approaches you and wants you to switch your coverage. She took the time to walk me through every bit of the process which helped me greatly decide that I needed to stay with State Farm. Her staff is amazing and all were so helpful and getting this taken care of for me along with Cindy. Thanks again for watching out for me."
We responded:
"Thank you, Liz, for your five-star review! We sincerely appreciate the opportunity to assist you in understanding your policies and in identifying coverage that provides the best value for your needs. It has been our pleasure to serve you, and we are grateful for your trust in allowing us to provide your insurance coverage."
Joshua Denny (2WiCk!D)
January 14, 2026
5
out of
5
rating by Joshua Denny (2WiCk!D)
"Great"
We responded:
"Thank you so much for the 5-star review! We are here for you. Let us know if you need anything. Thank You!"
Sara Doppe
January 14, 2026
5
out of
5
rating by Sara Doppe
"Always such attentive, joyful service from Cindy Cason’s office."
We responded:
"Thanks, Sara! We always enjoy hearing from you! Thank you for the 5-star review and reach out if you need anything! "
James Fugate
January 13, 2026
5
out of
5
rating by James Fugate
"Bought life insurance from State Farm. Jason was excellent. Very helpful. Always been helpful with anything I have asked"
We responded:
"Thank you, James! We are here to help and we appreciate you recognizing Jason's helpful service! Thank you for the 5-star review! "
jerry chenault
January 12, 2026
5
out of
5
rating by jerry chenault
"Very professional quick and efficient excellent rate car insurance."
We responded:
"Thanks, Jerry! We appreciate your review and your business! Let us know if you need anything!"
Ryan Ward
January 12, 2026
5
out of
5
rating by Ryan Ward
"They put up with me so they're second to none when it comes to affordable and astonishing coverage."
We responded:
"Haha! We appreciate you, Ryan! Thank you for your business and for taking the time to leave us a review! All the best to you!"
Madison Goff
January 8, 2026
5
out of
5
rating by Madison Goff
"Eric is awesome to work with and he makes everything go smoothly and fast!"
We responded:
"Thank you, Madison, for the 5-star review! I’m so glad you had a great experience! We work hard to make your experience a smooth one! Reach out anytime!"
Casey Smith
January 2, 2026
5
out of
5
rating by Casey Smith
"Hands down the best insurance company I have ever had the pleasure of working with. Cindy along with everyone in the office is great! They’re transparent, honest, and have will only have your best interest in mind! They will take the time to make sure all of your insurance needs are taken care of. Highly recommend!"
We responded:
"Thank you, Casey, for the review! We are here for you and want the best for you and your family! Let us know if you need anything!"
Rachael Thompson
January 2, 2026
5
out of
5
rating by Rachael Thompson
"Everyone at Cindy Cason State Farm have been very helpful with getting our policy set up and helping to make our payments. Chris was especially helpful because he brought up that our policy might be a bit out of date since it’s been 4 years since we’ve reviewed."
We responded:
"Thank you for the 5-star review! We are so glad to know you’ve received excellent customer service from our Team! We are always here to help so never hesitate to reach out! Thank you!"
Penny Cesco
December 31, 2025
5
out of
5
rating by Penny Cesco
"Sate Farm has been my insurance company for40 yrs. I was a receptionist at Williamson, W. Va. When I graduated from high school, and went to collage. Virgil Marcum was my boss. That was yrs ago. I have been happy with State Farm ever since. My husband and I live in Florence, Ky.and have our home, kids life insurance, and car insurance with Cindy Cason’s office. I have once again found this office to be helpful. State Farm I would refer anyone to this office. Sincerely Penny Cesco"
We responded:
"Thank you for reviewing our agency, Penny! We are here to help and are grateful we can continue to provide you a positive State Farm experience! Thank you for your business!"