State Farm® Insurance Agent Cindy Cason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chella lahoucine
January 21, 2026
5
out of
5
rating by chella lahoucine
"They went above and beyond to provide me with a quick and accurate instant quote. Their professionalism, knowledge, and friendly demeanor made the whole process super smooth and stress-free. Highly recommend ."
We responded:
"Dear Lahoucine, thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to a continued relationship with you. See you soon!"
Elizabeth Champ
January 16, 2026
5
out of
5
rating by Elizabeth Champ
"Cindy is so helpful in reviewing your policies when another company approaches you and wants you to switch your coverage. She took the time to walk me through every bit of the process which helped me greatly decide that I needed to stay with State Farm. Her staff is amazing and all were so helpful and getting this taken care of for me along with Cindy. Thanks again for watching out for me."
We responded:
"Thank you, Liz, for your five-star review! We sincerely appreciate the opportunity to assist you in understanding your policies and in identifying coverage that provides the best value for your needs. It has been our pleasure to serve you, and we are grateful for your trust in allowing us to provide your insurance coverage."
Joshua Denny (2WiCk!D)
January 14, 2026
5
out of
5
rating by Joshua Denny (2WiCk!D)
"Great"
We responded:
"Thank you so much for the 5-star review! We are here for you. Let us know if you need anything. Thank You!"
Sara Doppe
January 14, 2026
5
out of
5
rating by Sara Doppe
"Always such attentive, joyful service from Cindy Cason’s office."
We responded:
"Thanks, Sara! We always enjoy hearing from you! Thank you for the 5-star review and reach out if you need anything! "
James Fugate
January 13, 2026
5
out of
5
rating by James Fugate
"Bought life insurance from State Farm. Jason was excellent. Very helpful. Always been helpful with anything I have asked"
We responded:
"Thank you, James! We are here to help and we appreciate you recognizing Jason's helpful service! Thank you for the 5-star review! "
jerry chenault
January 12, 2026
5
out of
5
rating by jerry chenault
"Very professional quick and efficient excellent rate car insurance."
We responded:
"Thanks, Jerry! We appreciate your review and your business! Let us know if you need anything!"
Ryan Ward
January 12, 2026
5
out of
5
rating by Ryan Ward
"They put up with me so they're second to none when it comes to affordable and astonishing coverage."
We responded:
"Haha! We appreciate you, Ryan! Thank you for your business and for taking the time to leave us a review! All the best to you!"
Madison Goff
January 8, 2026
5
out of
5
rating by Madison Goff
"Eric is awesome to work with and he makes everything go smoothly and fast!"
We responded:
"Thank you, Madison, for the 5-star review! I’m so glad you had a great experience! We work hard to make your experience a smooth one! Reach out anytime!"
Casey Smith
January 2, 2026
5
out of
5
rating by Casey Smith
"Hands down the best insurance company I have ever had the pleasure of working with. Cindy along with everyone in the office is great! They’re transparent, honest, and have will only have your best interest in mind! They will take the time to make sure all of your insurance needs are taken care of. Highly recommend!"
We responded:
"Thank you, Casey, for the review! We are here for you and want the best for you and your family! Let us know if you need anything!"
Rachael Thompson
January 2, 2026
5
out of
5
rating by Rachael Thompson
"Everyone at Cindy Cason State Farm have been very helpful with getting our policy set up and helping to make our payments. Chris was especially helpful because he brought up that our policy might be a bit out of date since it’s been 4 years since we’ve reviewed."
We responded:
"Thank you for the 5-star review! We are so glad to know you’ve received excellent customer service from our Team! We are always here to help so never hesitate to reach out! Thank you!"
Penny Cesco
December 31, 2025
5
out of
5
rating by Penny Cesco
"Sate Farm has been my insurance company for40 yrs. I was a receptionist at Williamson, W. Va. When I graduated from high school, and went to collage. Virgil Marcum was my boss. That was yrs ago. I have been happy with State Farm ever since. My husband and I live in Florence, Ky.and have our home, kids life insurance, and car insurance with Cindy Cason’s office. I have once again found this office to be helpful. State Farm I would refer anyone to this office. Sincerely Penny Cesco"
We responded:
"Thank you for reviewing our agency, Penny! We are here to help and are grateful we can continue to provide you a positive State Farm experience! Thank you for your business!"
Darlene Wellman
December 30, 2025
5
out of
5
rating by Darlene Wellman
"Eric was so efficient and thorough on the phone helping me insure a new vehicle…..he answered all my questions with clarity and knowledge."
We responded:
"Thank you, Darlene, for the 5-star review! I appreciate you recognizing Eric’s great customer service! My team and I are here to help!"
Chris Brown
December 26, 2025
5
out of
5
rating by Chris Brown
"The customer service can't be beat . Especially Jason and David. They go out of their way to find ways to help you save money . They also are great to answer your questions and take care of issues you may have."
We responded:
"Thank you for the 5-star review! We appreciate your feedback! We are always here to help so let us know if you ever need anything!"
Falak Patel
December 23, 2025
5
out of
5
rating by Falak Patel
"Jason made the entire auto and home insurance process smooth and stress-free. He took the time to understand my needs, explained my options clearly, and found me a great rate. His exceptional customer service and responsiveness truly stood out and gave me confidence in my decision. Because of Jason’s professionalism and support, I chose State Farm. I Highly recommend working with him!"
We responded:
"We very much appreciate your review! We truly do try hard to explain to you your options and get you the best coverage for your needs! And, I always expect my team to do it with professionalism and kindness. Let us know if you need anything!"
Cindy Bustillos
December 22, 2025
5
out of
5
rating by Cindy Bustillos
"They are very nice to work with! I recommend calling for a great quote! Eric made it easy to switch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joshua Weatherford
December 18, 2025
5
out of
5
rating by Joshua Weatherford
"We have been with State Farm for many years now, and when our previous agent retired we were apprehensive about having someone new. Cindy Cason and everyone at her office has been great. We love the service and they always treat us like friends."
We responded:
"Thank you so much, Joshua! We appreciate your kind words and we appreciate you! If you ever need anything, you know where to find us! "
Caitlin Biddle
December 16, 2025
5
out of
5
rating by Caitlin Biddle
"We are very taken care of with affordable rates that keep going down! I have the most affordable rate out of anyone I talk to!"
We responded:
"Thank you, Caitlin, for the 5-star review! We appreciate your business and are excited to be your good neighbor! Let us know if you ever need anything! "
Wendy Bass
December 15, 2025
5
out of
5
rating by Wendy Bass
"Jason was prompt in responding, kind, courteous and very efficient. He was a pleasure to work with and I highly recommend this office and Jason!"
We responded:
"Thank you so much, Wendy! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brandon Childress
December 10, 2025
5
out of
5
rating by Brandon Childress
"State farm does a fantastic job they are always looking out for me and my family and are always trying to get us the best rates possible! Especially like Cindy she is very caring and professional when taking care of us!"
We responded:
"Thank you, Brandon! It’s our pleasure to assist you with your insurance needs. We appreciate the 5-star review and your continued business! If there is anything else we can do to help, please let us know!"
Kyle Dixon
December 9, 2025
5
out of
5
rating by Kyle Dixon
"Chris was super helpful with my home/auto change, highly recommend working with him"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ron Thomas
December 9, 2025
5
out of
5
rating by Ron Thomas
"My wife and I moved from Colorado to Union, KY about 2 years ago, and have been throughly pleased with Cindy Cason and her friendly, professional staff at State Farm Insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Prab & Ronny Dhaliwal
December 9, 2025
5
out of
5
rating by Prab & Ronny Dhaliwal
"Jason was great to work with and provided good insight!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Courtney Cox
December 4, 2025
5
out of
5
rating by Courtney Cox
"Jason got me an amazing deal on my auto insurance and life insurance!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rylee Johnson
December 4, 2025
5
out of
5
rating by Rylee Johnson
"Chris is always awesome and extremely helpful with everything I need. He explains things super well and never judges with whatever questions I need answered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kendra Coffey
December 2, 2025
5
out of
5
rating by Kendra Coffey
"Jason was amazing and did a great job!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"